Returns & Exchanges
At Myhalos, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to ensure your shopping experience is as seamless and stress-free as possible.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.